Privacy Policy

1. Information We Collect

We may collect information directly from you, automatically through your use of our website or services, and from third-party tools, integrations, or service providers.

1.1 Information You Provide to Us — We may collect personal information when you:

• Request a demo
• Create an account
• Contact us
• Subscribe to updates
• Use one of our applications
• Submit forms through our website
• Communicate with our support team
• Purchase a subscription or service
• Upload files, photos, documents, or project information
• Connect third-party tools or integrations
• Use AI-powered features inside our apps

This information may include:

• Full name
• Email address
• Phone number
• Company or business name
• Job title or role
• Industry
• Billing or payment details
• Account login information
• Messages, inquiries, or support requests
• Uploaded documents, images, files, or project data
• Business information related to your use of our services
• Customer, client, lead, project, or claim information you choose to submit
• Any other information you voluntarily provide through our website, applications, or services

1.2 Information Collected Automatically — When you visit our website or use our services, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• App version
• Pages visited
• Time spent on pages
• Referring website
• Clicks and navigation behavior
• Approximate location based on IP address
• Usage activity within our apps
• Error logs and performance data
• Cookies and similar tracking technologies

1.3 Information from Third-Party Services — We may receive information from third-party platforms or integrations that you choose to connect with our services. These may include:

• Payment processors
• Cloud storage providers
• Authentication providers
• CRM platforms
• Analytics tools
• Advertising platforms
• Communication tools
• AI and automation service providers
• App stores
• Email and messaging platforms
• Calendar or productivity tools

The type of information we receive depends on your settings, the service used, and the permissions you grant to those third-party services.

2. App-Specific Data Practices

Flacron Enterprises LLC builds and operates multiple apps and software tools. Each app may collect or process information based on its purpose and features.

2.1 FlacronBuild — FlacronBuild may collect and process information related to construction, inspections, estimates, property damage, repairs, project management, and related workflows. This may include:

• Construction documents
• Blueprints, plans, or project files
• Property photos
• Inspection notes
• Repair scopes
• Material and labor information
• Estimate details
• Contractor or client information
• Project addresses or property-related details
• Uploaded reports, PDFs, images, or supporting documents

This information is used to help generate estimates, summaries, reports, project insights, and workflow support.

2.2 RapidClaimPro — RapidClaimPro may collect and process information related to insurance claims, damage documentation, inspection reports, repair estimates, and claim-related workflows. This may include:

• Claim details
• Damage photos
• Inspection notes
• Property information
• Repair estimates
• Report data
• Policy-related information provided by users
• Customer or client information
• Supporting documents uploaded by users

This information is used to assist with claim documentation, report generation, repair summaries, and related workflow support.

2.3 FlacronConnect AI — FlacronConnect AI may collect and process information related to business automation, customer communication, lead generation, sales workflows, marketing, CRM activity, and client engagement. This may include:

• Business contact information
• Leads and customer records
• Customer messages
• CRM data
• Marketing preferences
• Appointment or inquiry information
• Communication history
• Automation workflows
• Sales and follow-up data
• Business performance information

This information is used to help businesses automate communication, manage leads, improve follow-up, generate insights, and support growth.

2.4 Future Flacron Applications — Future Flacron Enterprises LLC applications may collect information necessary to provide their specific features and services. If a future app collects different types of information or serves a different industry, we may update this Privacy Policy or provide an app-specific privacy notice inside the app, on the website, or during onboarding.

3. How We Use Your Information

We use your information to operate, improve, personalize, and secure our services. We may use your information to:

• Provide and manage access to our website, apps, and platforms
• Process demo requests and sales inquiries
• Create and manage user accounts
• Provide customer support
• Improve our products, services, and user experience
• Generate AI-powered reports, summaries, estimates, insights, recommendations, or communications
• Process payments and subscriptions
• Send service updates, notifications, and administrative messages
• Send marketing communications, where permitted
• Analyze website traffic and product performance
• Detect fraud, abuse, security risks, or technical issues
• Comply with legal, tax, regulatory, or contractual obligations
• Develop new products, features, and services
• Personalize app experiences based on user activity and preferences
• Maintain the safety, reliability, and performance of our services

4. AI-Powered Services and Data Processing

Flacron Enterprises LLC provides AI-powered tools designed to help users automate workflows, generate insights, create reports, manage customer interactions, and improve business operations.

When you use our AI-powered services, you may submit text, images, documents, files, business data, customer information, project information, claim information, or other content. We may process this data to deliver the requested AI-generated output, such as:

• Construction estimates
• Inspection summaries
• Insurance claim reports
• Customer communication drafts
• Lead generation insights
• Business automation recommendations
• Project summaries
• Industry-specific reports
• Marketing and sales workflow suggestions
• App-specific reports or recommendations

We do not claim ownership of your submitted business data or uploaded files. You are responsible for ensuring that you have the right to upload, submit, or process any data through our services.

Depending on the feature used, your information may be processed by trusted AI, cloud, infrastructure, analytics, or automation providers that help us deliver our services.

AI-generated outputs may not always be complete, accurate, current, or suitable for your specific situation. You are responsible for reviewing and verifying all outputs before relying on them.

5. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, SDKs, and similar technologies to improve our website, applications, and services. These technologies may help us:

• Remember your preferences
• Understand website traffic
• Improve website and app performance
• Analyze user behavior
• Measure marketing campaign effectiveness
• Support security and fraud prevention
• Provide a better user experience

You may control cookies through your browser settings. However, disabling cookies may affect some website or service functionality. For more details, please see our Cookies Policy.

6. How We Share Your Information

We do not sell your personal information. We may share your information only when necessary to operate our business, provide our services, comply with the law, protect our rights, or support features you choose to use. We may share information with:

6.1 Service Providers — We may share information with trusted third-party vendors that help us provide our services, such as:

• Hosting providers
• Payment processors
• Analytics providers
• Email service providers
• Customer support tools
• AI service providers
• Database and cloud infrastructure providers
• Security and fraud prevention providers
• App development and monitoring tools
• Communication and automation providers

These providers are authorized to use your information only as necessary to provide services to us.

6.2 Third-Party Integrations — If you choose to connect third-party tools or services to our apps, we may share information with those services as needed to provide the integration. For example, this may include CRM platforms, email tools, cloud storage providers, payment processors, calendar tools, communication platforms, or other business software.

6.3 Business Transfers — If Flacron Enterprises LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

6.4 Legal Requirements — We may disclose your information if required to do so by law or if we believe disclosure is necessary to:

• Comply with a legal obligation
• Respond to lawful requests from public authorities
• Protect our rights, property, or safety
• Protect users or the public
• Prevent fraud, abuse, or security threats
• Enforce our Terms and Conditions or other agreements

6.5 With Your Consent — We may share your information with third parties when you give us permission to do so.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:

• Secure hosting infrastructure
• Encryption where appropriate
• Access controls
• Authentication safeguards
• Monitoring and logging
• Regular security reviews
• Limited access to personal data by authorized personnel
• Secure third-party service providers

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Retention periods may vary depending on:

• The type of information
• The app or service used
• The purpose for collection
• Legal or regulatory requirements
• Contractual obligations
• Security and fraud prevention needs
• Whether you maintain an active account with us

When information is no longer needed, we may delete, anonymize, or securely store it as required by law or business necessity.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information. These rights may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Request restriction of processing
• Request a copy of your data
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain data sharing, where applicable

To exercise your rights, contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.

10. Marketing Communications

We may send you emails or messages about our products, services, updates, offers, or events. You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Even if you opt out of marketing communications, we may still send you important administrative or service-related messages, such as account notices, security alerts, billing information, policy updates, or app-related notifications.

11. Payments and Billing

If you purchase a subscription or paid service, payment information may be collected and processed by third-party payment processors.

We do not store full credit card numbers on our servers unless explicitly stated. Payment processors handle your payment information according to their own privacy policies and security standards.

We may retain billing-related information such as:

• Name
• Email address
• Billing address
• Subscription status
• Transaction records
• Invoice history
• Payment confirmation details
• Plan or service purchased

12. App Store and Mobile App Data

If you download or use one of our mobile applications through an app store, the app store may collect information according to its own privacy policy and terms.

Each Flacron mobile app may also require separate app store privacy disclosures, data safety forms, or permission descriptions. These disclosures are intended to explain what information the specific app collects, how the information is used, and whether the information is shared with third parties.

If there is a difference between a general company policy and an app-specific disclosure, the app-specific disclosure applies to the features of that app.

13. Third-Party Links

Our website or services may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you access.

14. International Data Transfers

If you access our services from outside the country where our servers or service providers are located, your information may be transferred to, stored in, or processed in another country.

These countries may have data protection laws that differ from those in your location. Where required, we take appropriate steps to protect your information in accordance with applicable laws.

15. Children’s Privacy

Our services are not intended for children under the age of 13, or under the minimum age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with personal information, please contact us.

16. Business and Professional Users

Flacron Enterprises LLC provides tools for businesses, professionals, contractors, inspectors, insurers, homeowners, salons, service providers, and other industry users.

If you use our services on behalf of a company, organization, or client, you represent that you have the authority to provide information to us and to allow us to process that information according to this Privacy Policy.

You are responsible for ensuring that any personal information you upload or process through our services is collected and shared in compliance with applicable laws.

17. User-Uploaded Content

Some of our services may allow you to upload documents, images, project files, business information, customer information, claim details, construction information, marketing information, CRM data, or other content.

You remain responsible for the content you upload. You agree not to upload content that:

• Violates any law
• Infringes on another person’s rights
• Contains unauthorized personal information
• Contains malicious code
• Contains confidential information you are not authorized to share
• Is false, misleading, harmful, or abusive

We may remove or restrict access to content that violates our policies, agreements, or applicable law.

18. Data Used to Improve Services

We may use aggregated, anonymized, or de-identified information to improve our products, develop new features, analyze trends, and enhance performance. Aggregated or anonymized data does not identify you personally.

We do not use your confidential business data in a way that publicly identifies you, your clients, or your business without your permission.

19. Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

• Use a strong password
• Keep your login information secure
• Notify us promptly of unauthorized access
• Avoid sharing your account with unauthorized users
• Ensure that your account information is accurate and up to date

We are not responsible for unauthorized access caused by your failure to secure your login credentials.

20. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is no common standard for how websites should respond to these signals, we may not respond to them.

You may still control certain tracking technologies through your browser settings, cookie settings, or third-party opt-out tools.

21. California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These rights may include:

• The right to know what personal information we collect
• The right to know how we use and share personal information
• The right to request deletion of personal information
• The right to correct inaccurate personal information
• The right to opt out of certain sharing or selling of personal information
• The right to limit use of sensitive personal information, where applicable
• The right not to be discriminated against for exercising privacy rights

We do not sell personal information for money. If our use of cookies or advertising technologies is considered “sharing” under California law, you may have the right to opt out. To make a California privacy request, contact us using the details below.

22. GDPR and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with similar data protection laws, you may have additional rights under applicable privacy laws. Our legal bases for processing personal information may include:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of rights and safety

You may have the right to lodge a complaint with your local data protection authority.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. If changes are material, we may provide additional notice, such as by email, website notice, app notification, or account dashboard notice.

Your continued use of our website or services after the updated Privacy Policy becomes effective means you accept the revised policy.

24. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

• Flacron Enterprises LLC
• Trade name: Flacron Enterprises
• Email: contact@flacronenterprises.com
• Website: https://flacronenterprises.com/
• Address: 410 E 95th St, Brooklyn, NY 11212, United States